Why it’s important to talk about Funerals…

Families are often left with unanswered questions and regrets about the conversations they never had with their loved one. A funeral, memorial service or whatever you choose for your loved one, should be personal, unique and meaningful.

In today’s world, social media and devices tend to replace one on one conversation. For some people, good conversation is truly a lost art.

Deep down, most of us want to know that we, in some way, made a difference in this world. That we mattered to someone. That we will be fondly remembered by those who knew and cared for us.

After we talked we had questions about arranging a funeral. How can I learn more?

Whether there is an immediate need due to the loss of a loved one or if you are planning in advance, your local funeral director can provide information to get you started. The average person makes funeral arrangements only once or twice in their lifetime. It is natural to feel overwhelmed or perhaps have a fear of the unknown. A funeral director is familiar with the laws of your state as they pertain to your loved one’s arrangements and will help take care of all necessary details. They will contact all interested parties on your behalf, obtain all required permits, file the death certificate and guide you through the process.

Through compassion and guidance, your funeral director will help you make informed choices and enable you to arrange a tribute for your loved one that is fitting and appropriate.


A Step-By-Step Guide

Here are some important pieces of information relevant to funeral arrangements

  1. If the Death occurs at a Hospital or Aged Care Facility: After the medical staff at the facility has satisfied the legal requirements regarding the cause of death and identity of the deceased, a medical certificate will be prepared. This will be collected by the funeral director of your choice. You should also decide on a funeral director and make initial contact. They will make all the arrangements to collect the paperwork and transfer the deceased into their care. With the support of family or a friend, many decisions will then have to be made about the funeral service itself. Make an appointment with your funeral director and they will guide you through the arrangements for the service.
  2. If the Death occurs at Home: If the person dies naturally, call the deceased's doctor. While waiting for the doctor, you should also decide on a funeral director and make initial contact. They will give you valuable advice on what to do. Sometimes your loved ones have already made these decisions. Once the doctor has identified the deceased, and they are satisfied as to the cause of death, a Medical Certificate will be prepared. If the doctor hasn't attended the deceased in the past three months or if the doctor's uncertain about the exact cause of death, then certification of the death becomes a Coroner's matter. This will involve the Police being called. The Police and the funeral director will advise you on the process that needs to be followed. When the Cause of Death Certificate is issued, if there is no Coroners matter, the funeral director can then transfer the deceased into their care. Once the transfer has been completed your funeral director will also assist you in arranging the details for the service and completion of all the paperwork.
  3. Accidental or Unexplained Sudden Death: The police will usually refer the matter to the Coroner, who'll prepare a report that will include a Death Certificate and a Burial Order or a Cremation Permit. Whether it is at home or the work place, Call the Ambulance and Call the Police immediately. The number is 000. The Police will attend and take charge. They are there to help you. Normally they'll arrange a government-contracted funeral director to take the deceased to a place where an official examination can take place. The choice of Funeral director is still yours. The time between the actual death and the release from the Coroner’s jurisdiction could be many days. Your funeral director is the best person to keep you informed on this matter. Meanwhile funeral arrangements can be started.
  4. If the Death occurs whilst travelling: With support of family or a close friend, select a local funeral director who should be able to advise you about the most cost-effective way to handle this matter. There are a lot of variables, and each case is very different. The expertise of a funeral director can be a distinct advantage.

"I have found that a funeral ceremony has been as warm and meaningful with 3 people present as it is with 1300 mourners."

"All relationships see ups and downs, good times and hard times, we do not share a funeral ceremony to declare perfection. We attend a ceremony to acknowledge life and also its mysteries. As our population ages, our connections are not as wide as they once were, but still there will be those friends or relatives, or even staff at Nursing Homes, who need to, and wish to say goodbye in a gentle but significant way."

"A ceremony is an opportunity for quiet reflection, for thanks or even forgiveness, a precious opportunity."

Robyn Lenehan - 29th May 2013.

Funeral Types

Your choices for funeral include varying burial choices or cremation.

First you need to decide about the type of Funeral Service, it can be influenced by religious and cultural traditions, or personal preferences.

It can be private, religious or non-religious, or open to the public.

Costs can also be an influence.

Take your time. This is a time to reflect and deliberate on what you feel may be most appropriate for your loved one, yourself and your family. Think about how you are going to make this occasion special.

Location and Ceremony

Think of where the service is to take place, a Church, the crematorium chapel, our funeral home, at the grave side, at a private residence, or even at a beach.

The only restriction is the imagination. Ask us for advice. In this section also think of day and time of the service, funerals can be held on any day of the week, depending upon the venue chosen. Costs may vary.

Ministers and Celebrants are personal choice. Your funeral can be arranged with any of these, from within or out of the local area. Family can even deliver all the speaking at a service.


During this time, personal information and data of the deceased is gathered. It is used for press notices, obituaries, the registration of the death, and the compilation of documents for various funeral organisations. There are important documents which need to be signed for legal reasons. The appropriate next of kin needs to be established. For more information on who this may be, please see our resources section.

It is also the time where costs and methods of payment are arranged.